Regal Nails Salon & Spa in Castle Rock, Colorado

The most complete information about beauty salon "Regal Nails Salon & Spa" in Castle Rock

Contacts of Regal Nails Salon & Spa

Address:
4400 Front Street, Castle Rock, Colorado 80104

Website:
regalnails.com

Phone:
+1 303-663-6415

Types:
Beauty salon

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savanah armijo

Posted Jun, 15 2019

I come here often (and usually have a good experience) and usually get the man or the woman who has been there for a while. Today I got a younger girl who did my pedicure, I got the hot stone pedicure. She massaged and did my sugar scrub for maybe 3 minutes total. She "massaged" my legs with her fingertips but had long nails so scratched me instead. When I told her she was scratching me she just switched legs. She continued to scratch so I finally told her to just stop because her nails were too long and it hurt. The pedicure in total should take about an hour and mine took approximately 30 minutes. When I told her I refused to pay full price for a half job she spoke in a different language to her coworker then rolled her eyes. I paid $30 instead of $38. I was never asked if temperatures were too hot or too cold, she didn't check to make sure I liked my color, and also didn't ask if I wanted my nails shorter, she just went ahead and cut them. Although the nail job itself looks fine, the customer service issue should be fixed or this location will continue losing service.